Testimonials
September 13, 2006
To Whom It May Concern:
I want to introduce you to the unique and professional company called Water-Smart. Klingbeil Capital Management has been doing business with Tom the Toilet Man and Stephanie Stallings the owners of Water-Smart for quite some time. They have implemented Water-Smart's High Technology 1.6 Flapperless Toilet Retrofit Program into 8,000 of our apartment homes bathrooms and kitchens in the year 2005 a ventures that you, to, might be interested in pursuing. Water-Smart has tracked the water and sewer bills consistently and Klingbeil has averaged a 34.8% reduction in water and sewer consumption.
Water-Smarts installation teams are professional. Tenants were very receptive and the Management office was not interrupted during the process. Tom and Stephanie have been corresponding with us over the last 10 years, are very personable, and extremely knowledgeable about their industry.
To give you a better idea of Water-Smart's activities, they are enclosing a recently prepared brochure. I hope that you will consider Water-Smart if you are contemplating the implementation of water conversation at your property.
Sincerely,
Michael K. Curtis
Vice President, Construction
Klingbeil Capital Management
Office: (703) 449-0800
February 16, 2006
To Whom It May Concern:
I first met Tom and Stephanie Stallings with Water Smart in 2001 at a conference in Nashville. Tom is known in the apartment world as "Tom, the Toilet Man." Tom was very excited about his products and was eager to sell them. He explained about how by changing out toilets, aerators and showerheads, that we could save a significant amount of money on our water bill.
Of course, I was very skeptical about it and politely declined. Tom was very persistent and called me many times over the next couple of years. Tom eventually met Bob Bevill, the owner and finally convinced Bob and myself that this might be worth our while.
So, in February of 2005, Tom came with his crew to our community to replace all toilets, showerheads and aerators in all units. They installed 309 flapperless toilets and supply lines, 306 showerheads, 306 bathroom aerators and 152 kitchen aerators. We have had a significant decrease in our utility bills since this work was completed and have had no issues with any of the items that were installed. We saw a 63% decrease in water usage the first month. We just couldn't believe the difference.
We are very pleased with the work that Water Smart did for our community. Tom and his crew were very efficient, thorough and worked very quickly. We would highly recommend for anyone to use Tom and the Water Smart Company. It's difficult to get excited about toilets but if you would like to save a considerable amount of money each month, it's worth getting excited about. If you would like to speak with me about Tom and Water Smart, please feel free to call me.
Sincerely,
Marilyn Wooliver
Property Manager
The Pines Apartments
1233 Francis Road
Knoxville, TN 37909
Office: (865) 539-5301
(via email)
To: Regional Property Managers
Cc: Steven Hydinger & Tom Stallings
From: Bill Welden
RE: Water Smart Water Equipment Retrofit
DATE: February 10, 2006
As a reminder, for any complexes with high water and sewer bills and/or consumption, Tom Stallings of Water Smart would welcome the opportunity to perform a water audit at your complex. Tom would inspect the complex and measure the water consumption for the toilets, showerheads, and bathroom and kitchen sink aerators. After obtaining this information, he would then be able to provide you with a quote detailing how much water and sewer savings his equipment should be able to achieve and how many dollars this equates to.
SPM has already used Water Smart's services at over ten of SPM's properties. The payback has generally been under two years, but this depends on the consumption of the current water fixtures and the local water and sewer rates. In general, I would say that most complexes have achieved an approximate 25% to 30% overall consumption decrease after Water Smart's equipment was installed.
If you would like to get a rough idea as to whether Water Smart would be a benefit to your complex, you can do the following. Water Smart charges around $169.00 per bathroom to retrofit. Multiply $169.00 times the total number of bathrooms for the complex in question. This would be your approximate total cost. Next, add up the total water and sewer bills for the complex for the past 12 months. After you get this total, multiply the total annual water and sewer amount by 25%. On a conservative basis, this is the approximate amount of the water and sewer savings the complex should receive within a one year period following the Water Smart retrofit. Comparing the total cost of the retrofit versus the one year anticipated savings should provide you the necessary payback information you might need.
If you have any interest in pursuing Water Smart's services for any of your complexes, you are welcome to contact Tom Stallings directly at (205) 621-3220 (office) or (205) 276-6363 (cell). However, before you sign any contracts or finalize any retrofit, please obtain my prior authorization. Tom Stallings has indicated that if you would like to test out any of Water Smart's equipment at one of your complexes, he would be glad to arrange for this. Please call me if I can be of any assistance in this matter.
February 1, 2005
Tom Stallings
Watersmart
508 Sugarberry Drive
Maylene, AL 35114
Dear Tom,
I wanted to take a minute to write and express the total success and satisfaction my companies have experienced with Watersmart and its programs. We have been using your company and products for almost 5 years now and have enjoyed wonderful savings with all your programs. However, the results on our last 2 projects in Charlotte and Jacksonville, where you installed your new flapperless toilets along with your other water saver products, have been our most successful to date. They have exceeded the already high expectations we have come to expect from Watersmart. We are currently experiencing a 40+% savings on our water bills. A huge savings and increase to our bottom line.
Over the last 5 years, Watersmart has come to be an invaluable resource for GMC. As you know, GMC now includes your programs and products in our underwriting on every purchase we pursue. The increase in NOI we have experienced on our projects due to your programs has also contributed to higher sale prices. GMC looks forward to partnering with Watersmart on many more projects in the future.
Please feel free to have any prospective clients contact me directly.
Sincerely,
Christopher Simms
Owner, GMC Property Management
GMC Property Management
5029 Cherrycrest Lane
Charlotte, NC 28217
Tel: 704-525-5081
April 21, 2004
Mr. Tom Stallings
Water-Smart
508 Sugarberry Drive
Maylene, AL 35114
Re: Dellway Villa Apartments
Dear Tom:
I am pleased to enclose a check in payment for the water savings program installed at Dellway Villa. We are very happy about the initial reduction in usage at the property, and hope we will continue to see big reductions. Bailey White, the site manager at Dellway, informs me that you and your installation crew were a pleasure to work with.
Sincerely,
Andrew T. Rainer
Financial Analyst
ALCO Management, Inc.
35 Union Avenue, Ste. 200
Memphis, TN 38103-2496
Tel: (901) 544-1705
January 21, 2004
Mr. Dave Nagel
American Apartment Management
1504 Riverview Tower
900 S. Gay Street
Knoxville, TN 37902
Re: Water Smart
Dear Mr. Nagel:
Tom Stallings asked that you be provided with a reference on both their company, their product and their results.
Over the past three years, Water Smart has replaced the toilets, shower heads and aerators with the Niagara flapper-less toilet and various flow reduction devices on 100% of the apartments in our Atlanta portfolio.
1) The results have been everything that was projected, and more, with savings that were immediate and continue today;
2) The installation crews were fast and efficient, completing the job quickly with no resident disruption or controversy. Tom is very responsive with any follow-up service needs or issues that arise;
3) Water-Smart provided value added services of tracking water bills for 12 months following the installation, preparing monthly reports that demonstrated the results. Actual reductions have ranged from 35% to 50% on different properties;
4) The Niagara toilets have reduced the number of toilet repair work orders, completely eliminating the replacement of flappers. Any replacement parts have included less than 2% replacement. Parts are readily available and comparable in price.
Overall, the Water-Smart conservation program has proved to be a good investment for both the owners and the residents. Additional contracts with Water-Smart are planned in 2004. It is a pleasure to recommend Water-Smart as an excellent company.
Sincerely,
William K. Henley, CPM
The Columbia Group LLC
1147 Robinson Avenue, Ocean Springs, MS 39564
Tel: (228) 818-3226.
March 12, 2004
Niagara Conservation
45 Horsehill Road
Cedar Knolls, NJ 07927
To Whom It May Concern:
It is very seldom that I will give an endorsement of any particular product, this due to the fact that they rarely perform as advertised. However, I must commend you on your Niagara Flapperless Toilets. They not only meet expectations but exceed them.
Working together with Mr. Bill Cutler and Mr. Tom Stallings (a.k.a. "Tom the Toilet Man") of WaterSmart, Niagara's area distributor, I was able to retrofit 525 rooms in three separate hotels in a timely and cost-efficient manner. The results have been exemplary. The units work so well that you would actually have to put forth effort to stop them up. I have yet to meet a guest who was not somewhat embarrassed by having to call an engineer or maintenance person to unclog his or her toilet in the morning (or any other time of day for that matter).
These units also deliver a precise 1.6 gallon flush and are literally maintenance free therefore water usage and man-hours are significantly reduced as a direct result.
All in all, they are extremely well designed pieces of equipment and installing them in my three buildings has proved to be one of the best choices I have made for my guests, staff and fellow employees.
In closing, I would like to thank you again for your cooperation, effort and the exceptional product introduced to our properties.
Sincerely,
Pete Lowe
Regional Chief Engineer
Jurys Doyle Hotel Group PLC
1500 New Hampshire Avenue, N.W. Washington, DC 20036
Tel: (202) 483-6000.
CC: Bill Cutler, Niagara Conservation
Tom Stallings, Water Smart Inc.
July 15, 2003
Mr. William K. Henley
Managing Agent
London Towne House, Inc.
308 Scott Street, SW
Atlanta, GA 30311
Dear Mr. Henley:
I am in receipt of your letter concerning the conservation measures that you have implemented and estimated bills.
We will make every effort to provide timely and accurate readings on all of your meters. I cannot guarantee an actual reading on all meters over the next twelve months. There are circumstances beyond our control that necessitate estimating consumptions. A case in point; of the eight meters, we had to estimate three of them for the most current billing.
That notwithstanding, we will make every effort to obtain an actual reading and where applicable make an adjustment on estimated bills.
An adjustment in the amount of $10,242.40 will be applied to the 271 Wilkins Lane, S.W. address. This adjustment is to correct over estimations on the April, May, and June 2003 billings.
Enclosed is the corrected bill for the 291 Scott Street, S.W. address. This bill corrects the over-estimation on the most current bill.
The meter for 290 Scott Street, S.W. address has been estimated for the last three months. I regret to inform you that, due to a required meter change, this account might require estimates for one or two more billings.
The usage at 291 Scott Street, S.W. has decreased considerably. If this is representative of your water conservation efforts, you should obtain a patent on this model and market it to the industry. The usage has dropped to 6 ccf per unit/per month from 17 ccf. I used this as a basis to adjust the last three bills for 290 Scott Street, S.W.
Consequently, the last three billings will reflect an estimated usage of 102 ccf per month, 17 units times 6 ccf equals 102.
Enclosed is a corrected bill for March 27, 2003 through June 27, 2003. Once the meter has been changed and a new average established (2-4 months), the account will be reviewed for further adjustments.
Mr. Henley, I apologize for any inconvenience these estimated bills might have caused you. If you have further questions, please contact me at (404) 602-4410.
Sincerely,
Gerald Eberhart
Customer Service Administrator
Bureau of Water
June 18, 2002
Mr. Tom Stallings and
Ms. Stephanie Stallings
Water Smart
508 Sugarberry Drive
Maylene, AL 35114
Dear Tom and Stephanie,
This letter is sent to you in hopes that you will freely show it to your potential customers seeking proven solutions for reducing water/sewer costs for their properties. Your company was met through SAHMA, so you are certainly recommended to fellow SAHMA members.
In 2001 a commitment was made to invest in new, replacement, flapper-less toilets, control flow shower heads and aerators on over 1,100 units in Atlanta and Miami. This required a substantial investment from both reserve accounts and scarce capital resources. There was no doubt that replacing a 5 gallon toilet with a 1.6 gallon toilet would result in savings. The same was true about replacing showerheads and aerators.
Those results have now been confirmed with monthly savings that range from 40 - 50% on each property. The improvement in cash flow was both immediate and dramatic.
Your customers need to know two, additional, critical facts about the Water Smart products: 1) The toilet and fixture installation was the smoothest unit-by-unit contract service that has been experienced. Your installation team performed quickly and professionally with no resident conflicts or complaints of any type. The leak repair and flange replacement program proved to be a terrific decision. It will always be used in the future. 2) You provide a great value-added service after the installation is complete. You have tenaciously tracked the meter readings on each property, providing the owner and management team with timely facts on current consumption and savings. It shows that you truly care about the results of our investment as you continue to provide consultation on the control of water and sewer expenses.
Thanks for the great work! Please feel free to give my name and phone number to any of your future clients. It will be a pleasure to give them the latest results.
Sincerely,
William K. Henley, CPM
The Columbia Group LLC
1147 Robinson Avenue, Ocean Springs, MS 39564
Tel: (228) 818-3226.
January 14, 2004
Mr. Dave Nagel
American Apartment Management Company
1504 Riverview Tower
900 South Gay Street
Knoxville, TN 37902
Dear Dave:
I understand that you are speaking with Tom Stallings of Water-Smart about the possibility of installing his company's water conservation plumbing devices in several of American Apartment Management Company's properties. As you may know, Water-Smart has already installed the same devices in approximately 10 of SPM's apartment communities, totaling about 1,800 bathrooms. I have personally been involved with all phases of the retrofit, including the initial water consumption analysis, contract preparation, installation, and water consumption monitoring following the installation.
Based on SPM's experience, the water consumption savings for the complexes generally range from 30% to 40%. This potentially leads to a quick payback of within one to two years depending on the complex's water and sewer rates. The potential savings for any complex is easy to calculate using Water-Smart's detailed analysis.
As for the water conservation devices themselves, we have had good experiences with their performance. The kitchen and bathroom sink aerators and showerheads have been very well received by our residents. As for the Niagara flapperless toilets, we have had no problems with either the installation or performance of the toilets. The toilets work well with single flushes and we anticipate fewer future water leaks given the flapperless feature of the toilet. Also, our maintenance personnel anticipate less problems with these toilets from a mechanical standpoint.
I know that Tom pushes hard in marketing Water-Smart's services, but I know this is because Tom is passionate about his products. The entire water conservation program is pretty simplistic in nature, and I have been most impressed with Water-Smart's job performance in all aspects. I think you would be equally satisfied. If I can assist you in any way, please let me know. Give Patty my best.
Sincerely,
William B. Welden
President
SPM, Inc.
1103 R. Arrington Jr. Blvd, South Birmingham, Alabama 35205
Tel: (205) 933-1020.
WBW/sh
Cc: Tom Stallings
August 31, 2002
Mr. Tom Stallings, Watersmart
508 Sugarberry Drive
Maylene, AL 35114
RE: Flapperless Toilets
Dear Tom:
I just wanted to update you on how the flapperless toilets you provided and installed in our latest project, Walker Avenue Club, are being received by management staff and tenants. I'm pleased to report both are very humorously ecstatic! Office staff reports they repeated get unsolicited comments from tenants regarding how well the toilets in their units flushes. It's become staff's standard lines that 'we have the best toilets in the area' and 'you won't have any toilet problems here'! Maintenance also reports the durability and the performance. They especially like not having to deal with clogs (understandable) and over torqued flushing handles that cause the toilet to run.
These comments are of no surprise to me! As you know I installed them in my home when I remodeled my bathrooms and I've personally experienced the same results. Hope all is well and I'll be in contact when I commence bidding on my next project.
Sincerely,
Tony B. Johnson, President
TBJ/bbb
Coronado Real Estate, Inc.
375 Douglas Avenue, Suite 2100, Altamonte Springs, FL 32714
Tel: (407) 389-9794.
April 20, 2001
Stephanie and Tom Stallings
Water-Smart, Inc.
508 Sugarberry Drive
Maylene, AL 35114
Dear Stephanie and Tom,
It has been a pleasure working with you since we met at the National Apartment Association Trade Show in Las Vegas, Nevada back in 1999. We have indeed made many accomplishments together.
With Water-Smart installing water saving devices in over 17,000 bathrooms which is over 12,000 units, over the past 18 months, the results have been excellent with a savings ranging from 15-27%. This has resulted in significant reduction in water and sewer expenses.
I highly recommend your products and services to anyone in the industry who is interested in saving money on water and sewer and helping to preserve our natural resources.
Sincerely,
James P. McEvers, CPM
Regional Manager
TGM Associates LP
5038 S. Hardy Drive, Tempe, Arizona 85282
Tel: (480) 831-7977.
September 21, 1999
To Whom It May Concern:
This letter is in reference to our work-related experience with Stephanie and Tom Stallings of Water Smart, Inc. and Aqua International. Boddie-Noell Properties, Inc. is in its first stages of submetering the water at each of our properties, and we chose Water Smart, Inc. to install their water saving devices in our bathrooms and kitchens.
We wanted to assure our residents that their best interests were still a top priority in our relationship with them, even though we were transferring the water payments over to them, and Water Smart helped us to do just that. Their products will help us to show our residents that we care about their living experience with Boddie-Noell and that we want them to fell like they've gotten something back in this submetering process.
Stephanie and Tom run a very organized and efficient business, and are easy to work with. They followed up with us at each turning point and provided us with a great deal of knowledge about their water saving devices. Water Smart also offers very competitive prices and we fell we have chosen the right company to help us in our submetering project.
Sincerely,
Philip Foley
Projects and Service Director
Boddie-Noell Properties, Inc.
3850 One First Union Center, Charlotte, North Carolina 28202-6032
Tel: (704) 944-0100.
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